Profit optimisation through an intimate understanding of your customers.

Whatever your business size or stage, Cooper-Fay Harris go beyond being just your consultants; we are also your global partners in prosperity. 

We create value, so businesses don’t just survive….

At Cooper-Fay Harris we help businesses to achieve aspirational goals and more durable profits so they thrive always.   

Providing innovative one stop shop consulting services for the life of your business

From looking for investment through to scale up, business transformation, value optimisation & M&A. through to exit, our expertise will ensure a seamless journey for every type of business, whatever its size or sector.

Looking for investment?

Whether you are a smaller business looking for initial investment, or a larger business seeking growth funding through to exit, let our experts support you to

  • Deliver investment readiness support – helping you to write business plans, information memorandums, and pitch decks that position your business in the best way possible for investment

  • Nail your numbers – utilising our financial expertise to critique and improve your forecasts & reporting

  • Put you in contact with potential investors that are already part of our "Investment Centre"

So you get the optimal investment you need from the right partner, when you need it

Driving Growth:

Contract & customer mobilisations & scale-up.

If you are looking to scale up for growth or have just won a new piece of business that needs mobilising, utilise our extensive mobilisation & scale up experience to:

  • Complete a deep Cooper-Fay Harris diagnostic© to determine where people, processes, tools, technology & cultures can be optimised for growth

  • Review “AS-IS” operating models so together we can design optimised “TO-BE” Target operating models with detailed transition plans

  • Develop detailed mobilisation, stabilisation & transition plans that will ensure a smooth & successful mobilisation, even at very short notice

  • Develop plans for digitisation that leverage AI & robotics to deliver leaner & more cost effective processes

  • Align plans with cash runways required to deliver growth

Business & value optimisation:

Cost out, turnaround & transformation

We’ll identify business uncommon truths and develop plans that optimise strengths & opportunities whilst mitigating weaknesses, risks and threats:

  • We’ll develop plans that transform & turnaround business, financial and cultural performance quickly, and for the long term

  • Deliver cost out, value optimisation & improved cash runways

  • Support you to realign & reset business strategy, mission & values

  • Optimise and design your transition to new target operating models

  • Develop your ESG strategy & implementation plans

  • Complete deep customer journey mapping, surveys & research to identify untapped opportunities & mitigate competitive threats

  • Develop effective governance to enable you to make good decisions

Giving you not just the plans but also the support to deliver them.

M&A support:

DD & Integration

Whether you are acquiring a business (full or partial), merging or being acquired, or integrating we can help you to make the right decisions, secure the right deal and integrate effectively

  • Complete a deep due diligence of potential targets & strategies to identify untapped strengths & opportunities for driving value

  • Run M&A processes with brokers, advisors & sellers

  • Design and deliver effective integration models and plans so that strategy, operations, cultures, people, financials, systems and processes are designed and implemented effectively

  • To support & ensure your teams remain engaged during M&A activity

  • Complete post-integration business, finance & cultural transformation & turnaround to identify untapped opportunities & mitigate risks

Supporting you to get the right deal over the line, at the right price

Divestment & Exit support

Whether you are a founder looking to liquidate your investment or a bigger business looking to divest part or all your business we can support you to divest & exit effectively:

  • Complete business optimisation prior to divestment to enable you to improve your multipliers pre sale

  • Support & advise optimal divestment processes to support leaders through divestment processes and ensure your business is positioned in the most favourable light for exit

Supporting you to exit with the right deal over the line, at the right price

We enable you to build a business that delivers for your customers consistently.

Allowing you to focus on delivering growth and optimising your business to take it to it's full potential.

  • The Cooper-Fay Harris experience:

    • The responsiveness of a boutique business, with global powerhouse impact

    • Our approach is tried & tested for success with small start-ups/SME’s, through to impressive FTSE clients and everything inbetween

    • We’ll simplify the complex so you can see the wood for the trees & discover your uncommon truths

    • We’ll help you to develop forward plans that enable you to optimise and grow your business, whilst also mitigating risks

    • We’ll challenge you in a good way, as what matters to you, matters to us

    Enabling you, your people, your business & its profits to thrive always

  • You get the A Team.

    • Our leadership team & consultants have some truly impressive CV’s

    • All of our team have lead businesses at the C-Suite level in many different types of organisations, geographies, cultures & sectors

    • They’ll give you access to their impressive global network of long time cultivated relationships of global key players, industry leaders, suppliers and influencers

    • They’ll open doors that will enable you to maximise value

    Enabling you to get on with running of your business so you & your teams can: focus on customer delivery; scale up for growth & be motivated to want to be part of the journey.

  • At Cooper-Fay Harris we have an engagement model and pricing to fit every need:

    • A fixed monthly fee for consulting & non exec advisory support

    • A diagnostic price dependant on the complexity & scale of your business

    • Bespoke outcome delivery: through personalised workshops, projects & transformation delivery to an agreed scope & budget

    • Day rate (inside & outside IR35) for interim, consulting or fractional specialist advisor skillsets aligned to your individual business needs

    Whatever your need, we’ll find a way to make it work for all parties because we’re all about delivering outcomes NOT billable hrs!

  • Our breadth & depth of knowledge is unparalleled

    Sector specialisms:

    • Property, Construction & FM

    • Transport (vehicle, rail, air)

    • Ecommerce global marketplaces & tech businesses

    • High street and luxury retail

    • Private Equity

    • Wider B2B & B2C services business

    Market specialisms:

    • UK, N/W Europe, USA, UAE

    Bringing that additional knowledge & magic to any engagement

  • If you cut us in half it would read collaboration & partnership… it’s just part of our DNA

    • We’ll inspire “out of the box” / “bluer sky” thinking about what is & could be possible for you and your business

    • Change will never be done to you. You & your teams will always be engaged & feel part of our joint change story

    • We’ll talk in your language, and how it is, no BS

    We recognise that at the heart of your business and ours are "people".

    We’re all about working with you in long term partnership to improve not just your profits but also your business cultures & leadership behaviours, so that more people will want to stay and join you

Cooper-Fay Harris Deep Diagnostic©  

A Deep evaluation across 8 strategic areas.

  • Our unique methodology & Cooper-Fay Harris Diagnostic© is tried and tested for success with small startups/SMEs, through to impressive FTSE clients and everything in between:

  • Our approach looks deep into and across your whole business against 8 enablers of strategic success to develop a prioritised plan that will unlock your business's potential. Discovering deep insights & opportunities you didn’t know you had.

  • We’ll challenge the symbiosis inside & out to identify existing strengths, business uncommon truths, root causes of issues, opportunities for improvement & how to minimise risks

  • We’ll do the hard diagnostic work so you don’t have to.

  • All things Customer

    Everything CFH does starts and stops with deeply understanding & evaluating all things customer: who they are, their wants & needs, their buying behaviours & how well your offering, products & CX experience does / will meet your customer(s) current & future needs

  • Organisation

    We’ll determine how aligned your business Essence (Vision, Mission, Values & strategies) are to the delivery of CU needs, your culture, structure & vs. the market

    We’ll also consider your strengths, weaknesses, opportunities & threats & its readiness for change

  • Delivery/Op model

    We’ll evaluate your e2e operational structure & CX delivery model(s) to identify the root cause of any performance failures.

    We’ll also identify any opportunities for improving your people, tools processes, technology, 3rd party logistics, data, MI & reporting

  • People & Culture

    A deep review of the effectiveness, capability & skill of your people, HR processes, structure, teams & wider leadership:

    We’ll also evaluate how well you are training, enabling, inspiring, empowering & engaging your people

  • Brand, Sales & Marketing

    We’ll evaluate the strength & alignment of your brand & marketing across your organisation

    We’ll also see how well you are setup to win & convert sales opportunities / optimise SEO etc

  • Governance & Control

    We’ll determine the strength & gaps in your decision governance & more general risks & controls frameworks

    We’ll also consider how well you manage risk & how clear you are about who does what, when & how?

  • All things financial

    We’ll complete a top to bottom review of your P&L, balance sheet & working capital to identify opportunities for cash, profit & cost out improvements

    We’ll also recommend how you can improve your financial controls & financial reporting processes

  • Commercial opportunity

    Lastly, we’ll identify all those untapped opportunities for organic growth, M&A & wider value creation

    We’ll also advise you how to improve your business valuation & attractiveness to investors

Shaping your business success today and for always. Globally.

Transformative Success Stories

Empowering the Retail Giants

Cooper-Fay Harris stands as a trusted partner to some of the world's largest retailers, orchestrating strategic acquisitions that redefine their market presence. Our expertise goes beyond conventional approaches, ensuring seamless transactions that align with our clients' growth objectives. From navigating complex acquisitions to carving out distinct business segments, we've been instrumental in shaping the retail landscape for the industry leaders.

Architects of Growth for Global FM Companies

Some of the world's largest Facilities Management companies entrust Cooper-Fay Harris with their acquisition strategy. Our collaboration extends beyond conventional support, influencing the acquisition strategy and facilitating the carve-out of  crucial business segments. The result? A streamlined and strategically aligned FM business poised for unparalleled growth.

AIM Listing Success for Infrastructure Business

Cooper-Fay Harris doesn't just guide; we lead. We successfully navigated the intricate process of listing an infrastructure business on AIM, showcasing our expertise in not only identifying opportunities but also executing strategic transactions that bring value to both investors and the listed company.

Multiplying Value for Telecommunications Titan

For a £900 million telecommunications company, Cooper-Fay Harris didn't settle for incremental gains. We transformed the game by increasing valuation multiples from 3 to 9, reshaping the company's financial landscape and positioning it for a new era of prosperity.

Turning Around Failing Portfolios

Cooper-Fay Harris thrives on challenges. Faced with failing portfolios, we embarked on a journey of transformation, successfully turning around underperforming assets and ensuring that investors not only recovered but thrived in the face of adversity.

Enabling Global Expansion

Our footprint extends globally, and so do our success stories. Cooper-Fay Harris has played a pivotal role in supporting acquisitions that enable global growth into Asia, Central Europe, and the United States. Whether it's facilitating entry into new markets or guiding global companies through strategic acquisitions, we are architects of international success.

Smooth Transitions and Successful Exits

Transitioning in or exiting, Cooper-Fay Harris ensures a seamless experience. We've helped investors successfully exit ventures and supported others in navigating the complexities of transition. Our approach is not just about the deal; it's about ensuring that the journey aligns with our clients' overarching objectives.

Enhancing Portfolios through Strategic Acquisitions

Cooper-Fay Harris isn't just a consultant; we're visionaries. We identify acquisitions that enhance investors' portfolios, ensuring that every strategic move contributes to the overall growth and success of the investment landscape.

Our mission

To create a world where business and customer success is simple.

Our purpose

To help businesses thrive

Our mission & purpose is to ensure that every business we work with thrives forever: Creating a world where business success is simple; where customer satisfaction is a given not a vision; Where we are able to make business experience rewarding to all.