Privacy Policy

Effective Date: 20.12.2023

 

CXY Limited, trading as Cooper-Fay Harris ("us," "we," or "our"), operates the Investment Centre and associated website (the "Service"). This Privacy Policy outlines our practices concerning the collection, use, and protection of personal data, ensuring compliance with UK law.

 

Information We Collect

 

Personal Data

When you use our Investment Centre and website, we may collect personally identifiable information ("Personal Data") for the following purposes:

  1. Registration and Account Information: To access certain features, you may need to create an account. We collect information such as your name, email address, and other details relevant to your account.

  2. Investment Information: In the Investment Centre, we may collect data related to your investment activities, including transaction details, account balances, and investment preferences.

  3. Communication Data: We may process data when you communicate with us, including emails and other forms of communication.

 

Usage Data

In addition to Personal Data, we collect information on how the Service is accessed and used ("Usage Data"). This may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Pages of the Service visited

  • Date and time of visits

  • Time spent on pages

  • Unique device identifiers

  • Other diagnostic data

 

Use of Collected Information

We use the collected data for various purposes, including but not limited to:

  1. Providing and maintaining the Service.

  2. Notifying you about changes to our Service.

  3. Allowing you to participate in interactive features of our Service when you choose to do so.

  4. Providing customer care and support.

  5. Analysing data to improve the Service.

  6. Monitoring usage patterns and addressing technical issues.

  7. Complying with legal obligations.

 

Data Security

The security of your data is important to us. While we employ commercially acceptable means to protect your Personal Data, we acknowledge that no method of transmission over the Internet or electronic storage is 100% secure. We strive to implement and maintain appropriate security measures to safeguard your information.

 

Sharing of Data

We may share your Personal Data with third-party service providers to facilitate the Service or assist us in analysing how our Service is used. These third parties are obligated not to disclose or use the information for any other purpose.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

 

Your Rights

You have the right to access, correct, or delete your Personal Data. If you have any questions or requests regarding your data, please contact us at kate@cooperfayharris.com

 

Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. Changes will be effective when posted on this page. We will notify you of any significant changes via email or a prominent notice on our website.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at kate@cooperfayharris.com